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In 2016 I earned the Scrum Trainer designation with Scrum Inc. The one thing that eluded me was to become a Scrum trainer for a globally recognized certification agency. Since then it has been an honour to teach and certify people in Kanban as their eyes light up when they realize it is an alternate path to Agility. In January 2019 I added new height and breadth to my career when I became an Accredited Kanban Trainer (AKT) with Kanban University. I’ve delivered hundreds of classes to thousands of people and it’s been very rewarding working alongside many world-class Scrum instructors and learning from them. Then in 2016 I had the fortune of becoming an instructor and coach at BERTEIG. Over the next few years I taught and coached Scrum, Kanban, Lean and Agile at organizations like Telus, Canadian Tire, LoyaltyOne, and Sick Kids Foundation.

While at RBC I taught Scrum and Agile classes to over 800 people globally which solidified my desire to teach Scrum and Agile for the rest of my career. This was where I realized I would be happy spending the rest of my career teaching Agility. In 2010 I became an Agile Practice Lead in the Royal Bank of Canada’s Agile Centre of Excellence where I spent about 1/2 of my time building and delivering training classes. In essence we were operating as Enterprise Agile Coaches and educators but we didn’t call it that – it’s just what we did. Eighteen months later we had transformed most of the global organization (North America, Europe and Asia) by building a scaled system of interconnected Agile services and teams. There was considerable animosity between business and IT because of project issues so we decided to try Scrum in the hope of bringing business and IT together. My first exposure to Scrum was in 2008 as a Project Manager at MapInfo Corporation. I loved all of it, but at the time I never thought I’d actually end up working the front of a classroom. Much later during mid 1990’s I taught several University night school classes. In high school I partnered a small start-up company where we taught computers and programming languages to youth on evenings and weekends. I remember several of my primary school teachers saying I should consider being a teacher one day because I seemed to have an inclination for it. Teaching has always been a passion for me. Jerry's approach is to provide guidance to individuals and organizations on four key success pillars:ġ) cultivating in-house expertise on business improvement practices that leverage Agile and Lean,Ģ) defining enterprise change management and implementation strategies,ģ) designing and building coaching and training programs to organically grow, manage, and improve sustainable capacity, andĤ) developing collaborative, long lasting relationships between business & IT partners. He is currently responsible for the management, development, and delivery of public and private classes and workshops for our clients, while also serving as a Business Improvement Consultant and Coach leveraging Agile and Lean practices for several enterprise business transformations.

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Jerry Doucett is a Strategy and Delivery expert, Business Advisor, Leadership Consultant, and Professional Trainer with over 30 years hands-on experience in improving business practices, and developing and delivering learning and development programs for software and process management initiatives.

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